Frequently Asked Questions

Everything you need to know about your Blackstone style journey.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these to a similar garment you already own for the perfect fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping fee.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

Are your materials sustainably sourced?

Blackstone Products is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner with factories that adhere to fair labor standards.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor its progress.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.